On-demand attended and unattended remote support solution for IT, support and help desks
Simple, cost-effective, and powerful alternative to TeamViewer
(save up to 50%
), LogMeIn Rescue
, or GoToAssist
Three packages to choose from – All with unlimited on-demand remote support + your choice of additional access to unattended computers.
Start your subscription today
All packages include
- Access with session code
- High performance
- Two users into one computer
- Share my desktop
- Support iOS and Android devices*
- Robust security
- File transfer (including Drag-and-Drop)
- Remote reboot and reconnect
- Session recording
- Custom branding
- Multi monitor support
- User management
- PSA ticketing and ITSM integration**
*Includes FREE attended / ad hoc access to iOS and Android devices.
Remotely view iOS and Android screens in real time to assist end-users. Remotely access and control Samsung, LG and Lenovo devices and Android devices running Android 8 or later, such as Google Pixel, OnePlus, HTC, Huawei, OPPO, Sony and ZTE.
**Limited Time: Includes FREE Ticketing Integration Add-on
Launch a remote SOS session from within your incident or ticket. Works with:
Move up to Splashtop Enterprise to add SSO, End-User Access, Unattended Android, Remote Management, and more
With Splashtop Enterprise you get the remote support features of SOS, plus features like:
SSO / SAML INTEGRATION
End-user remote computer access
Enable end-users to remote control their workstations from any computer or mobile device.
Unattended Android Access
Remote into Android devices including smartphones, tablets, rugged Android devices, POS devices, kiosks and set top boxes. Learn more
REMOTE COMPUTER MANAGEMENT
Send commands to an unattended remote computer’s command prompt in the background, view Windows event logs, system/hardware/software inventory, endpoint security, and manage Windows Updates
All $ prices shown in USD
All prices shown exclude any applicable taxes
Frequently Asked Questions
+ What is a technician/user?
SOS is licensed on a concurrent user basis. For each technician/user license you purchase, you can have up to 10 users on your account and any one of those users may use SOS on one device at a time to run remote access sessions. With two licenses, two users (out of 20) can use SOS from one device each.
+ What is attended vs. unattended support?
Attended support is access to a remote computer or mobile device while the user is present, after they run the access app and give you a 9-digit access code. Unattended support is anytime access where you install a steamer agent on the remote Windows, Mac, and Linux computers, so you can access it at any time, even if the user isn’t present.
+ How many computers or devices can I access at once?
From your computer, you can simultaneously access up to 10 computers and devices at a time. From the Splashtop App on mobile devices or Chrome browser, you can access one computer/device at a time.
+ Can two people access a remote computer at the same time?
Yes, with the unattended support feature of SOS+10 or SOS Unlimited. (Requires two user licenses)
+ How can I upgrade or add to an existing subscription?
In your my.zzmuchen.com web console, click your name in the upper right corner, and select Subscriptions.
+ Do you offer monthly subscriptions?
Our subscriptions are all billed yearly so we can offer the lowest prices.
+ Where can I download Splashtop?
Install the Splashtop Business App on the Windows, Mac, Chromebook, iOS, and Android devices you want to remote from.
Instruct your end-user to go to the SOS app download link (as displayed in your Splashtop app) to download run the SOS app and generate their session code.
Security is Our Priority
Over 200,000 businesses and 30 million end users around the world, including large banks, law enforcement, government agencies, local governments, and government contractors securely use Splashtop.
Our cloud infrastructure is hosted on AWS to provide a secure network and computing environment with firewalls, data encryption and DDoS mitigation.
We have 24×7 intrusion detection and defense mechanisms and have adopted industry best practices to ensure security is enforced and instances are fortified.
We provide multiple levels of protection, including device authentication, two-factor verification and protection with TLS (including TLS 1.2) and 256-bit AES encryption.
ADVANCED SECURITY FEATURES
With Splashtop you also get multi-level password security, blank screen, screen auto-lock, session idle timeout, remote connection notification, and much more!
Access with session code
Access end users’ Windows and Mac computers and VMs with a simple 9-digit session code for on-demand support.
Support Mobile Devices
Remotely view your customers’ iOS
(11 or later) and Android
(5 or later) phones and tablets to resolve issues quickly. Remotely access and control Samsung, LG and Lenovo devices and Android devices running Android 8 or later, such as Google Pixel, OnePlus, HTC, Huawei, OPPO, Sony and ZTE.
Unattended Remote Access & Control
Get unattended, anytime remote access into Windows, Mac, and Linux computers. Also access virtual machines and virtual desktop infrastructure (VDI) on VMware, Citrix, Microsoft, Windows, AWS, Azure, and others, all from the same application. Available in SOS+10 and SOS Unlimited.
Customize the SOS app that your customers download with your own logo, color, instructions, and company name. Learn more
Splashtop SOS uses the same high-performance engine
that powers our award-winning consumer products used by millions. Enjoy HD quality and fast connections.
All remote sessions are protected by security features
including TLS and 256-bit AES encryption, device authentication and two-step verification. Connections, file transfers, and management events are logged. Learn more about SOC 2, GDPR, and HIPAA standards compliance
View multiple remote screens from multi-monitor systems at the same time, including multi-to-one and multi-to-multi. Even multi-monitor for Mac!
Two users into one computer
Two members of a team can remotely access a computer at the same time. Requires 2 technician licenses.
Transfer files quickly thanks to our fast and secure connections.You can drag-and-drop files between computers and also transfer files without starting a remote session!
Chat with the user at the remote computer while in a session or outside a session.
Share My Desktop
Broadcast your Windows desktop in view-only mode via a simple web link that can be viewed in almost any web browser. No app download or plug-in required.
Reboot the remote computer from your Splashtop app or web console. Choose Normal or Safe Mode reboot.
Record remote access sessions. Use the Screen Recording button in your remote access window to start and stop recording. All recordings are saved to your local computer.
Invite users and set their roles and access permissions.
Elevate to admin
When accessing a Windows standard user session, you can elevate the session privilege to admin to interact with UAC and perform all the admin-level operations.
VIEW ONLY MODE
Select “View Only” in the session toolbar during a remote access session to only view activity on the computer but not remotely control it.
Integration with Ticketing & ITSM
Powerful Add-On to MDM/EMM Solutions
If you use MDM or EMM solutions such as AirWatch, XenMobile, MobileIron, MaaS360, etc., use SOS to view and control your users’ mobile devices in real-time for support or training. Contact us
for more details.
Deploy & Manage Bitdefender Antivirus
Purchase, deploy and manage Bitdefender Antimalware Security Tools on your managed Windows computers from within Splashtop SOS+10 or SOS Unlimited (not available in standard SOS). View protection status, last scan time, threat count, and more. Low monthly pricing. Learn More
Get started with a free SOS Trial or Buy Now!
Headquartered in San Jose, California and founded in 2006. Splashtop delivers the best-value remote access, remote support, and screen mirroring solutions. Splashtop remote access solutions are used by more than 200,000 businesses and more than 30 million users for more than 800 million sessions.
Why are our prices so low?
Splashtop is committed to providing the best value in remote computer access at prices up to 80% less than the competition. We do it with a hardworking team and our solutions cost less because we spend less on marketing and rely on our happy customers to help spread the word. Thanks for your support.